Privacy Policy

How Jetblack Painting collects, uses and protects the personal information you give us. Last updated 24 August 2026.

Call Jimmy — 0432 077 782

Who we are

Jetblack Painting (ABN 50 548 669 474) is a painting business based in Mordialloc, Victoria 3195, servicing Melbourne. This policy covers jetblackpainting.com and any information you give us by phone or email.

If you have a question about your information, contact us on 0432 077 782 or at jimmy@jetblackpainting.com.

What we collect

When you fill in the quote form on this site we ask for your name, phone number, suburb and the type of work you want. Those four are required. Your email address, preferred start date, budget range and a description of the project are optional.

The form also records which page you submitted it from and the time you sent it, plus two anti-spam checks: a hidden field that only automated bots fill in, and how long the form took to complete. Neither of those identifies you.

If you call or email us instead, we have whatever you choose to tell us. When we quote or carry out work we will also hold your address and the details of the job. We do not collect payment card details through this website.

What we use it for

To answer your enquiry, prepare a quote, carry out the work and invoice you. That is all. We do not sell your information, we do not rent it, and we do not add you to a marketing list.

Where your enquiry goes

This website does not store your enquiry. When you submit the form it is emailed straight to us and nothing is kept on the site itself — there is no customer database behind jetblackpainting.com.

Cloudflare hosts and delivers this website, and like any web host it sees technical details of your visit including your IP address. Resend delivers the quote form to our inbox as an email. Google Analytics and Ahrefs Web Analytics tell us how many people visit and which pages they read. The map showing our location is embedded from Google Maps, so Google can see that your browser loaded it.

The social media icons in our footer are ordinary links, not embedded widgets. Nothing is sent to Instagram, Facebook, YouTube or TikTok unless you click through to them.

How long we keep it

Enquiries that do not turn into work sit in our email until we clear them out. Where we have quoted or completed a job, we keep the records for at least five years, because Australian tax law requires us to keep records of the work we invoice for that long.

Cookies and analytics

Google Analytics sets cookies in your browser so it can tell a returning visitor from a new one. We use it to see which pages are useful, not to identify you.

You can block or delete cookies in your browser settings, or install Google's opt-out add-on at tools.google.com/dlpage/gaoptout to stop Google Analytics entirely. The site works fine either way.

Photographs of your property

We photograph the work we complete and may publish those photographs on this website and on our social media. The photographs show the paintwork — we do not publish customer names or street addresses, only the suburb.

If you would rather we did not photograph your property, or you want a photograph taken down, tell us and we will sort it out.

Your choices

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. Email jimmy@jetblackpainting.com and we will respond.

Keeping it safe

This website is served over HTTPS, so anything you type into the form is encrypted in transit. Your enquiry lives in our business email, which is password protected. No system is perfect, but we do not hold more information than we need and we do not keep it longer than we have to.

Complaints

If you think we have mishandled your information, contact us first — most things are a misunderstanding we can fix quickly. If you are not satisfied, you can raise it with the Office of the Australian Information Commissioner at oaic.gov.au.

Changes to this policy

If we change how we handle information — a new analytics tool, a different way of receiving enquiries — we will update this page and change the date at the top.